Privacy Policy

Last updated: August 27, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CSI Bathrooms, located at 5 Dart Avenue, Stafford, ST17 9AX, England, GB.
Cookies are small files placed on Your device by a website, containing browsing history and other data.
Country refers to: England, United Kingdom
Device means any device that can access the Service such as a computer, smartphone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any individual or company that processes data on behalf of the Company.
Usage Data refers to data collected automatically, such as browsing behavior or page visit duration.
Website refers to CSI Bathrooms, accessible from https://www.csibathrooms.co.uk You means the individual accessing or using the Service, or a company or legal entity using it on behalf of someone else.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, such as:

Email address
First and last name
Phone number
Address, including postcode and country
Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include:

Your IP address
Browser type and version
Pages visited and timestamps
Time spent on pages
Unique device identifiers
Mobile device data (if applicable)

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Website and store certain information.

Types of Cookies Used

Essential Cookies – Required for basic site functionality.
Consent Cookies – Records whether you’ve accepted cookies.
Functionality Cookies – Remembers preferences like language or location.

For more details, refer to our Cookies Policy.

Use of Your Personal Data

We may use Personal Data for purposes such as:

To provide and maintain our Service
To manage Your Account
To fulfill contractual obligations
To contact You with important updates, offers, or support
To respond to inquiries or feedback
To analyze Website usage and improve performance
In connection with business transfers (e.g. mergers or sales)

Sharing Your Personal Data

Your Personal Data may be shared with:

Service Providers – to perform tasks on Our behalf
Affiliates – if applicable, under similar privacy standards
Business Partners – for co-marketing or events
Other Users – if you interact in public areas
Authorities – when legally required
In Business Transfers – during mergers, sales, or asset restructuring
With Your Consent – in any other case

Retention of Your Personal Data

We retain Personal Data only for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, tax, and reporting obligations.

Usage Data may be retained for shorter periods, except when used for security, improvement, or legally required purposes.

Transfer of Your Personal Data

Your data may be processed or stored outside your country. By using the Website and submitting information, you consent to such transfers and acknowledge that appropriate safeguards are in place.

Delete Your Personal Data

You may request deletion of your personal data by:

Accessing your account settings (if available), or
Contacting us directly at craig@csibathrooms.co.uk

We may retain certain data as required by law or for legitimate business purposes.

Disclosure of Your Personal Data

Your Personal Data may be disclosed under the following circumstances:

To comply with legal obligations
To protect and defend the rights or property of the Company
To investigate potential wrongdoing in connection with the Service
To protect the personal safety of Users or the public
During business transfers (e.g. mergers or acquisitions)

Security of Your Personal Data

We implement reasonable safeguards to protect Your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 13. If we discover that we have collected data from children under this age without verification of parental consent, we will take steps to remove that information.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of any third-party sites. Please review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Where required, we will notify you via email or a prominent notice on Our Website.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 By email: craig@csibathrooms.co.uk
📍 By mail: 5 Dart Avenue, Stafford, ST17 9AX, England, GB